TERMS & CONDITIONS

Return Policy

All orders are final sale and non-refundable. If your order arrives and you’re not satisfied, please contact us immediately and we will work with you to make sure you are completely satisfied.

Shipping

It is your responsibility to provide correct shipping/delivery details. Accurate and complete information is required to avoid additional fees as well as delays in your order. If an item is returned to us due to an incorrect shipping address or recipient refusal, we will charge a redelivery fee. We cannot provide a refund on delivery fees.

Damages

We must receive notification of damaged items within 48 hours of delivery. For products damaged during shipping, please keep all original packing material for courier inspection.

Customised Items

All customizable items (i.e. personalized gift tag or sticker templates, uploaded documents, custom printing) included as part of an order will be printed exactly as they are submitted by the customer. It is the customer’s sole responsibility to ensure that all submissions are correct. Gift Hunters Australia is not responsible for any misspellings, typographical errors, omissions, or any other inaccuracies contained in any submissions provided by the customer.

Changes to Pricing & Services

All prices are accurate at the time of proposal. We shall not be liable to you or to any third-party for any modification or price increase.

Privacy

We collect personal information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our website visitors. The information you provide is used to fulfill your specific request. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists. We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If my business is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.